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Privacy and Security Guidelines

Privacy and Security Guidelines

UOL is aware of how important safety and privacy are; therefore UOL is working on these issues. In order keep your tranquility; UOL publishes a range of rules to be followed by UOL members and subscribers and states our core commitment to guarantee your privacy.

What must you not do while using UOL services? You must not:

  • use UOL services for any illegal purposes
  • transmit or post threats, child pornography, racist material or any other kind of material that violates any federal, state, or local law in Brazil.
  • transmit computer virus or malicious software (worms) or any other computer program format, self-replicating or non-replicating, which may cause fatal or temporary damages to the recipient’s equipment.
  • transmit certain types or a large amount of data that can damages services or UOL’s network equipment or on the Internet
  • use the net to attempt to and/or access unauthorized measures of communication, information or computing authentication
  • forge machine addresses, email or network, in an attempt to make the third part responsible for the damages, or to hide or obscure the source of the e-mail.
  • cause harm or damage third party users’ information and data
  • violate third party privacy
  • transmit to or through email, chats, forums and similar communication types, unsolicited emails such as chain mail and bulk messages, commercial or not
  • repeatedly send identical email message to a particular address through email (mail bombing)
  • violate anyone's intellectual property rights (copyrights, trademarks, confidential ideas) by posting material without previous safety authorization from UOL

What happens when one disobeys one of the rules?

  • the person receives warnings or, might even have the contract ceased
  • if authorities request, the person’s data might be provided for further analysis

What are UOL’s commitments to members and subscribers, so to guarantee their safety and privacy?

  • UOL does not share, under any circumstances, without previous authorization, the user’s email whose logon requires personally identifiable information such as Postal Cards, Forums, Virtual Friends, Email public list and other services
  • does not disclose, under any circumstances, the user’s email to other companies
  • UOL does not send email messages to the users, without being previously authorized or requested
  • UOL provides users with the possibility to cancel, at any time, previously authorized information material sent through email
  • UOL preserves users’ identities, and ensures their details are kept in secret while they navigate on UOL pages. Therefore, users must respect the rules mentioned above, as well as the rules of specific services
  • UOL keeps users’ credit card number secret
  • UOL uses cookies (information sent through UOL’s server to the user’s computer, a tool of identification) only for internal audience control of navigation and preferences and never control the users’ preferences, unless the user violates the safety rules mentioned above or specific service rules. You do not need to agree with cookies.
  • UOL guarantees the user’s identity privacy and security who shop online at UOL. Subscription data – such as name, address and credit card number – are protected by advanced encryption system while sent and are kept secret using UOL’s secure Web servers.